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Hotel Chitra Heritage Haridwār, Haridwār

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From14US$ /night
Check-in
02Apr2025Select date
Check-out
03Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Chitra Cinema Street Sarvan Nath Nagar, Haridwār, India, 249401

Hotel Chitra Heritage is strategically located within 0.5 miles of key city landmarks, including Birla Ghat. The hotel features flat-screen TVs in every room and provides essential amenities for a comfortable stay. Its proximity to Har Ki Pauri adds historical significance, making it an appealing choice for travelers. The hotel also offers a vegetarian breakfast, catering to guests with dietary preferences.

Location

Hotel Chitra Heritage is located just 0.5 miles from Har Ki Pauri, making it easily accessible for pilgrims and tourists. The Haridwar Bus Station and Railway Station are both within 0.5 miles. Dehradun's Jolly Grant Airport is approximately 22.5 miles away, providing connectivity for those traveling by air.

Rooms

Each room is equipped with a seating area, desk, and flat-screen cable TV. The private bathrooms feature showers and complimentary toiletries. Guests can enjoy city views from their accommodations. Additional space is available, making it suitable for up to four guests.

Eat & Drink

A vegetarian breakfast is served daily, ensuring a wholesome start to the day. Room service is available for added convenience. Guests can utilize the terrace area for relaxation. The hotel staff can also assist in organizing dining recommendations in the area.

Leisure & Business

The hotel offers various facilities including a tour desk and luggage storage for guests. Free WiFi access is available in public areas, catering to both leisure and business needs. A 24-hour front desk ensures that guest inquiries and services are managed at all times.

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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
Bed options:
1 King Size Bed
Shower
Fireplace
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Getting around

A list of all available modes of transport

City Center
Haridwār1000 ft
Airports
Dehradun (DED) 21.9 mi
Train
Haridwar Railway Station1000 ft

Location

Chitra Cinema Street Sarvan Nath Nagar, Haridwār, India, 249401
Map view
Chitra Cinema Street Sarvan Nath Nagar, Haridwār, India, 249401
Nearby
20 - Railway Road
Chardham yatra
1800 ft
Restaurants
Dada Boudir Hotel
1400 ft
Bhola Giri Road

Reviews and Ratings

Feedback from previous guests about their experience.
52%
liked the hotel and would stay again
Beautiful interiors
Convenient location
Cleanliness issues
Staff approach
5.2/10
Guest rating
Rooms
5.0
Location
7.8
Service
5.0
Dining
5.1
Guest reviews
5.2/10
based on 14 reviews
Josh
United States of America, January  2025
5.4/10

My stay was quite a mixed bag. The hotel's interiors were beautiful, and I appreciated the clean environment. It was conveniently located near the railway station and a short walk from Har Ki Pauri. However, the dining options left much to be desired, and there were significant issues with the room's condition. Overall, the hotel has great potential but needs major improvements in some areas.

Rooms
5.0
The rooms were clean, but I encountered some serious issues. The bathroom had a bad odor, and the bedding's smell was off-putting. Additionally, the door did not close properly, affecting our privacy.
Service
5.0
I found the service to be a bit lacking. The staff struggled to understand us at first, which made things frustrating.
Location
9.0
The hotel has a fantastic location, just minutes away from the railway and bus stands, and close to the market and holy site.
Dining
5.0
Dining was quite disappointing. The food was not appetizing at all, and I'd prefer street food over what was served.
Facilities
6.0
The hotel did have spacious parking, which is a plus, but overall facilities could be improved.
Casey
United States of America, January  2025
5.0/10

My stay at this hotel was really disappointing. Even though it was close to the railway station, the condition of the rooms was unacceptable. The staff was untrained and unfriendly, which made matters worse. Cleanliness was a major issue, and the value for what we paid was not there. To top it off, we had a terrible experience with our taxi service that left us stranded.

Rooms
5.0
The rooms were in terrible shape with stained sheets and broken bathroom fittings. There was water logging, and many light fixtures were not working.
Service
5.0
The service was incredibly unhelpful and the staff seemed uninterested in assisting us.
Location
6.0
While the location was convenient for the railway station, the surrounding area didn't offer much comfort or safety.
Dining
5.0
Breakfast was okay, but I didn't feel the dishes were really clean, which was off-putting.
Facilities
5.0
Facilities were lacking; the air conditioning didn't work, and there was no proper maintenance.
William
United States of America, December  2024
6.8/10

Rooms
Service
Location
Dining
Facilities
Maurice
United States of America, December  2024
7.8/10

The hotel features beautiful interiors and is conveniently located near the railway station and Har Ki Pauri, making it easy for sightseeing. My family enjoyed a clean stay with adequate services and good food. However, I heard feedback from others about some rooms having serious cleanliness issues, so it's a hit or miss for some guests.

Rooms
7.0
The rooms were clean, but I noticed mixed reviews about their condition, with some guests experiencing a lack of cleanliness.
Service
7.0
The service was generally satisfactory, but there were some reports of staff not being very helpful at times.
Location
9.0
I loved the location, being just a short walk from the railway station and Har Ki Pauri, which made getting around easy.
Dining
8.0
The food was quite good, and we enjoyed the meals offered during our stay.
Facilities
8.0
The hotel provided spacious parking and extra bedding, which was a nice touch for our family stay.
Beautiful interiors
Cleanliness issues
David
United States of America, November  2024
5.0/10

My stay at this hotel was extremely disappointing. While it’s conveniently located near the railway station and local amenities, the state of the rooms and service was unacceptable. I encountered dirty and poorly maintained facilities, which made my experience very uncomfortable. Overall, I would not recommend it based on my experience.

Rooms
5.0
The rooms were in dismal condition; they were dirty, poorly lit, and the bathroom fittings were broken. I had to deal with stained sheets and inadequate maintenance.
Service
5.0
The service was chaotic and unhelpful. The staff seemed untrained and dismissive about my concerns, which added to my frustration.
Location
7.0
The location is quite convenient, just a short distance from the railway station and nearby market, making it easy to access local transportation.
Dining
5.0
I didn’t have a chance to dine at the hotel, but the condition of the kitchen gave me no confidence to try any food there.
Facilities
5.0
Overall facilities were lacking; the air conditioning didn’t work, and many amenities were broken or missing.
David
United States of America, October  2024
7.0/10

I was pleasantly surprised by the hotel's transformation since my last visit. The decor is beautiful, and the location is very accessible, being close to the bus and railway station. The service was decent, but there were some cleanliness issues in the rooms that need addressing. Overall, it’s a good place to stay for its convenience and the upgrades it has undergone, but there are still some areas for improvement.

Rooms
6.0
The rooms were spacious and the new decor was lovely, but I noticed some cleanliness issues like stained sheets and dusty furniture. Rating: 6
Service
5.0
Service was okay, but there were instances where the staff didn't seem very friendly, which could be off-putting. Rating: 5
Location
9.0
The location is fantastic; it's near both the railway station and various temples, making it very convenient for sightseeing. Rating: 9
Dining
8.0
I enjoyed the food during my stay; it was tasty and well-prepared, adding to the overall experience. Rating: 8
Facilities
7.0
The addition of facilities like an elevator is a great plus, especially for families with elders. However, there were still some ongoing issues like power cuts that need to be addressed. Rating: 7
Christopher
United States of America, October  2024
8.6/10

My recent stay at Chitra Heritage completely changed my perception of this hotel. The improvements are remarkable, with clean and spacious rooms, and the staff was incredibly helpful. Its location is convenient as it's a short walk from the railway and bus stations, making travel easy. However, while I appreciated the elevator, there’s always room for more dining options to enhance the overall experience.

Rooms
9.0
The rooms were spacious and very clean, providing a comfortable stay for my family.
Service
9.0
The staff was very helpful and courteous, always ready to assist with anything we needed.
Location
10.0
The hotel is centrally located, just a quick 4–5 minute walk from the railway and bus stand.
Dining
7.0
The food quality was very good, though I feel the variety could be improved.
Facilities
8.0
The addition of an elevator is a great improvement, especially for families or those with mobility issues.
Ben
United States of America, September  2024
5.0/10

I stayed at this hotel primarily for its close proximity to the railway station, which was convenient. Unfortunately, my experience was far from pleasant. The rooms were in poor condition, with broken fixtures and unclean bedding. The staff didn’t seem well-trained and were not very helpful at all. On the upside, the hotel is situated just a short distance from some key attractions, which is a plus.

Rooms
5.0
The rooms were not well-maintained, with broken fittings and stained sheets. I would rate them a 3.
Service
5.0
The service was lacking; the staff was loud and unfriendly, and they didn’t respond well to issues. I would rate it a 2.
Location
9.0
The location was very convenient, just a short distance from the railway station and nearby attractions. I’d give it a 9.
Dining
5.0
I didn’t have a good dining experience; the food was average and their attention to cleanliness was poor. I’d rate it a 4.
Facilities
5.0
The overall facilities were disappointing, with poor maintenance. I would rate them a 3.
Sam
United States of America, September  2024
5.6/10

The hotel is conveniently located near the station and local market, making it easy for travelers, especially those with infants. The rooms are spacious but could use better cleanliness and maintenance. The food service is average, and overall value for money seems decent. However, some facilities need major improvements to truly enhance the stay.

Rooms
6.0
The rooms are spacious, but cleanliness was lacking during my visit.
Service
5.0
The service was acceptable, but I encountered significant issues with cleanliness.
Location
9.0
Located very near the train station and market, making it easy to access transport and necessities.
Dining
5.0
The food from room service was average, and I wouldn't recommend the kitchen's cleanliness.
Facilities
5.0
Facilities were basic, and the overall maintenance was not up to standard.
Fred
United States of America, September  2024
6.6/10

Rooms
Service
Location
Dining
Facilities
Edward
United States of America, August  2024
5.8/10

Rooms
Service
Location
Dining
Facilities
R.
United States of America, August  2024
5.0/10

My stay at the hotel was quite disappointing. The room had a lot of issues, including stained sheets and an unpleasant bathroom situation. On a positive note, the staff was attentive and the location was convenient. However, the overall experience left much to be desired, and I wouldn't recommend it, especially at the price I paid.

Rooms
5.0
The deluxe room was spacious but had stained sheets and a broken toilet seat. Definitely not up to par.
Service
5.0
The service was lacking, as the staff didn't seem friendly and were unprofessional.
Location
7.0
The location was decent, making transportation fairly easy.
Dining
Facilities
John
United States of America, August  2024
5.0/10

My stay at this hotel was quite disappointing. The room had serious cleanliness issues, with stained sheets and broken fittings. The staff's unfriendly attitude made the experience worse. The location left a lot to be desired, and overall, it felt like a real hassle. I wouldn't recommend it unless there are no other options available.

Rooms
5.0
The room was not clean, with stained sheets and a malfunctioning air conditioner. It felt more like a disaster than a place to relax.
Service
5.0
The service was unfriendly, and the staff seemed disinterested in helping us with our concerns.
Location
5.0
The hotel is situated in a location that didn't feel safe or pleasant. It wasn't convenient for our needs.
Dining
Facilities
Terry
United States of America, August  2024
5.0/10

My stay was marked by significant disappointments, primarily due to the uncleanliness and poor management at the hotel. The rooms I encountered were in bad shape, with broken fittings and dirty sheets. The single positive aspect is that the location is convenient for accessing the train station. Unfortunately, the service left much to be desired, and I would not recommend this place to anyone.

Rooms
5.0
The rooms were poorly maintained, with broken fixtures and stained sheets.
Service
5.0
Service was unhelpful and unfriendly, with understaffed support when issues arose.
Location
8.0
The location is conveniently close to the train station, which is a significant advantage.
Dining
Facilities
5.0
Facilities were lacking, with broken air conditioning units and improperly functioning showers.
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Rooms and Guests2 Guests, 1 Room